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IT Management Service
End-to-end IT management services and solutions are provided by DiligenTrust. With our services, experience, and technology expertise, we assist our customers in better conducting business. Quality, value, and time are the three things we value most. Our clocks are designed to provide you with the best service at the right time and for the right price.
We are providing services to small and medium size businesses. We are currently and mainly working with Dental Clinics and walk-in-clines) but looking forward to provide IT management services to small and medium size businesses. Our services include:
- IT support (on-site or remote) service contracts
- Server support
- Desktop support
- Monitoring
- Maintenance for IT equipment’s
- IT Reporting
- IT equipment management
- Backups (on could / onsite)
- Network setup
- Network diagram design
- Network relocate (if the office wants to move, we can relocate all their IT network)
- Complete network infrastructures
- Setup of Firewalls, Routers and switches
- Working with various dental (practice) software’s – example (open dental and Dentrix)
- Providing and support phone system both lines and VOIP
- Providing PBX system
End-to-end IT management services and solutions are provided by DiligenTrust. With our services, experience, and technology expertise, we assist our customers in better conducting business. Quality, value, and time are the three things we value most. Our clocks are designed to provide you with the best service at the right time and for the right price.
We are providing services to small and medium size businesses. We are currently and mainly working with Dental Clinics and walk-in-clines) but looking forward to provide IT management services to small and medium size businesses. Our services include:
- IT support (on-site or remote) service contracts
- Server support
- Desktop support
- Monitoring
- Maintenance for IT equipment’s
- IT Reporting
- IT equipment management
- Backups (on could / onsite)
- Network setup
- Network diagram design
- Network relocate (if the office wants to move, we can relocate all their IT network)
- Complete network infrastructures
- Setup of Firewalls, Routers and switches
- Working with various dental (practice) software’s – example (open dental and Dentrix)
- Providing and support phone system both lines and VOIP
- Providing PBX system
IT Management Services Market
The market for IT services is huge and includes some of the most important services for businesses of all sizes. This explains why this industry is valued so highly, as the global outsourcing market for IT services is expected to exceed $1 trillion by 2030. IT management is one of the most important types of IT services for small businesses, and we provide assistance in it.
The shift toward the remote model, in which technicians do not need to be physically present to provide assistance, is a key trend in outsourced IT management. For many of the support requirements that are common to organizations, the model makes perfect sense. On the other hand, on-site IT management may be necessary and more effective for certain tasks as your business expands and its IT requirements become more complex. When a technician works from the customer’s location to provide technical management for specific IT requirements, this type of management is known as “on-site IT management.”
The market for IT services is huge and includes some of the most important services for businesses of all sizes. This explains why this industry is valued so highly, as the global outsourcing market for IT services is expected to exceed $1 trillion by 2030. IT management is one of the most important types of IT services for small businesses, and we provide assistance in it.
The shift toward the remote model, in which technicians do not need to be physically present to provide assistance, is a key trend in outsourced IT management. For many of the support requirements that are common to organizations, the model makes perfect sense. On the other hand, on-site IT management may be necessary and more effective for certain tasks as your business expands and its IT requirements become more complex. When a technician works from the customer’s location to provide technical management for specific IT requirements, this type of management is known as “on-site IT management.”
Importance of IT management for your Business
The following are some of the ways in which you can structure the on-site management function, depending on your requirements and the agreement you have with your us.
- Technicians come to your premises following a regular scheduled plan, such as weekly or monthly
- The provider assigns dedicated technicians who work from your premises each day
- The provider sends technicians out when specific problems arise
Features
- Better Management of Emergencies
- Enhanced Familiarity
- Better Diagnosis & Preparation for Future
- Increased Efficiency & Productivity
- Improved Customer Satisfaction
- First Hand Comprehension of Challenges
- Enhanced Security
Advantages
Being a remote IT management provider, we can easily anticipate, identify, and resolve issues much more quickly and accurately with Remote Managed Services. Our highly trained helpdesk team will quickly connect to your server or computer and perform all necessary repairs. We are able to be proactive in maintaining the health of your network because our remote monitoring software enables us to push out antivirus, antispyware, patches, and updates in addition to providing faster support. Being proactive will help the practice avoid downtime, which costs money.
Remote Managed Services are a great way to add to your internal workforce. We are able to immediately identify issues and downed servers and PCs thanks to our monitoring tools. We can quickly identify the issue and begin working toward its resolution.
The following are some of the ways in which you can structure the on-site management function, depending on your requirements and the agreement you have with your us.
- Technicians come to your premises following a regular scheduled plan, such as weekly or monthly
- The provider assigns dedicated technicians who work from your premises each day
- The provider sends technicians out when specific problems arise
Features
- Better Management of Emergencies
- Enhanced Familiarity
- Better Diagnosis & Preparation for Future
- Increased Efficiency & Productivity
- Improved Customer Satisfaction
- First Hand Comprehension of Challenges
- Enhanced Security
Advantages
Being a remote IT management provider, we can easily anticipate, identify, and resolve issues much more quickly and accurately with Remote Managed Services. Our highly trained helpdesk team will quickly connect to your server or computer and perform all necessary repairs. We are able to be proactive in maintaining the health of your network because our remote monitoring software enables us to push out antivirus, antispyware, patches, and updates in addition to providing faster support. Being proactive will help the practice avoid downtime, which costs money.
Remote Managed Services are a great way to add to your internal workforce. We are able to immediately identify issues and downed servers and PCs thanks to our monitoring tools. We can quickly identify the issue and begin working toward its resolution.
Benefits of Remote IT Managed Services
- Faster diagnosis and resolution of critical IT issues 24 hours a day, 7 days a week
- Proactive monitoring of your IT infrastructure
- Problem alerts Server and workstation patch management
- Antivirus and Antispyware Monthly reports on the state of your IT environment
- Asset management (hardware inventory and software licensing)
- Asset reporting services
When the office staff would arrive, they would discover that the server was down. With our Remote IT Managed Services, we would know right away how your network is doing and would often be able to fix problems remotely on weekends or after hours without affecting your practice’s productivity. When your servers or computers are down, you no longer need to call your IT provider. We can effectively perform behind-the-scenes proactive maintenance with Remote Managed Services, preventing any downtime for your practice.
DiligenTrust is a provider of medical practice IT support. Your servers and computers are monitored in real time by us seven days a week, 24 hours a day. Our technicians are highly skilled diagnosticians who are able to troubleshoot and resolve issues as soon as they are discovered. This makes it possible to quickly resolve issues that could slow down your workflow.
Simply put, with Remote IT Managed Services, we can anticipate your practice’s needs and provide support that is quicker and more effective.
- Faster diagnosis and resolution of critical IT issues 24 hours a day, 7 days a week
- Proactive monitoring of your IT infrastructure
- Problem alerts Server and workstation patch management
- Antivirus and Antispyware Monthly reports on the state of your IT environment
- Asset management (hardware inventory and software licensing)
- Asset reporting services
When the office staff would arrive, they would discover that the server was down. With our Remote IT Managed Services, we would know right away how your network is doing and would often be able to fix problems remotely on weekends or after hours without affecting your practice’s productivity. When your servers or computers are down, you no longer need to call your IT provider. We can effectively perform behind-the-scenes proactive maintenance with Remote Managed Services, preventing any downtime for your practice.
DiligenTrust is a provider of medical practice IT support. Your servers and computers are monitored in real time by us seven days a week, 24 hours a day. Our technicians are highly skilled diagnosticians who are able to troubleshoot and resolve issues as soon as they are discovered. This makes it possible to quickly resolve issues that could slow down your workflow.
Simply put, with Remote IT Managed Services, we can anticipate your practice’s needs and provide support that is quicker and more effective.
Why DiligenTrust?
We consider IT infrastructure to be an organization’s nervous system, connecting all of its systems and functions. We will assist you in developing a robust IT infrastructure that gives you a significant competitive advantage in today’s market. We value our clients. To ensure that the our services are primarily focused on the customer, our guiding principle is to place the client at the center of all discussions and planning. The quality, value, and timeliness of our products will be strictly adhered to.
Small and medium-sized businesses whose operations rely primarily on IT would be more likely to discover that this applies to them. However, we are witnessing a trend in which even seemingly small businesses are managing complex IT systems that necessitate on-site management of some IT management functions. We are a group of skilled professionals who are always up to the challenge. We are combative. We are skilled. We also adhere to deadlines. Respect with a day to spare is our internal policy. We never miss a deadline or make an excuse.
We consider IT infrastructure to be an organization’s nervous system, connecting all of its systems and functions. We will assist you in developing a robust IT infrastructure that gives you a significant competitive advantage in today’s market. We value our clients. To ensure that the our services are primarily focused on the customer, our guiding principle is to place the client at the center of all discussions and planning. The quality, value, and timeliness of our products will be strictly adhered to.
Small and medium-sized businesses whose operations rely primarily on IT would be more likely to discover that this applies to them. However, we are witnessing a trend in which even seemingly small businesses are managing complex IT systems that necessitate on-site management of some IT management functions. We are a group of skilled professionals who are always up to the challenge. We are combative. We are skilled. We also adhere to deadlines. Respect with a day to spare is our internal policy. We never miss a deadline or make an excuse.